Voice over IP Telephone Service
Voice over IP (VoIP) represents the next generation in communication services. By moving
voice services to the data network, a separate, managed voice infrastructure is eliminated
and the costs of telephone moves, adds and changes are dramatically reduced. VoIP service
does require significant upgrades to equipment.
Unity Voice Mail and Unified Messaging
Unity Voice Mail is the voice mail service that is included with VoIP phones..
Unified Messaging adds ViewMail, an interface between the user's voice mail and MS Outlook
email, to Unity Voice Mail.
Cisco CallManager Phone Administration
CallManager IP Phone Administraton is a web application/interface included with
ATM's VoIP telephone
service. It allows the user to change and update settings on their IP phone without having
to contact the Help Desk.